Email Support
Write to [email protected]; a reply within 1 business day for general questions.
Open Email SupportFor Dhaka-based users, fast customer service, live chat, and help in one place
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First, take whatever is easiest
Write to [email protected]; a reply within 1 business day for general questions.
Open Email SupportNighttime workload is lighter, so live chat often responds within 10 minutes
Start Live ChatTo send a picture, provide a Telegram-friendly screenshot, username, and time
Write on TelegramHere are 3 things to know first
Many users from Dhaka, Chattogram, and Khulna ask about bKash, Nagad, or Rocket, so writing the problem in one line in the message makes things easier
Get help with APKTwo details are enough to start
Username, last login time, and which device you are using
Android version, network, and where the problem is occurring
Do not share any code; the support team only asks for necessary information
For faster replies Platform Guide And Feature Page Check it
First check if the APK is updated, then send the username and screenshot, and the team will review
Most of the time it's open, but nighttime activity is lower; keep email and Telegram as backups for urgent cases
Earlier Accessibility Support Those who have read it can often quickly fix the settings
If you follow these, time is
Write username and issue in one line
If an error occurs, provide a picture; it saves 5 minutes
If 3G is weak, try Wi-Fi once
If there is a problem, get the new APK first, then log in again
Download the APK nowIf you need help, cbajee Support, cbajee Help, and cbajee Contact work together
If you have questions about bKash, Nagad, or Rocket, write that as well, then directly download the APK and log in cbajee
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